Frequently Asked Questions
How do I book a cab?
You can book a cab through our website, by calling us, or via WhatsApp. Simply enter your pickup and drop locations, choose your vehicle, and confirm.
What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, and cash payments. Online payment links are sent via SMS and email.
Can I cancel my booking?
Yes, you can cancel your booking up to 2 hours before the scheduled pickup time. Cancellations within 2 hours may incur a fee.
Is there a charge for waiting time?
A complimentary waiting period of 15 minutes is included. After that, a per-minute charge may apply depending on the vehicle type.
Do you provide outstation round-trip services?
Yes, we offer both one-way and round-trip outstation services across Tamil Nadu and neighboring states.
How do I track my booking?
Use the Track Booking page on our website or check the link sent to your phone after booking confirmation.
Are toll charges included in the fare?
Toll charges, state permits, and parking fees are charged at actuals and are not included in the base fare.
What if my driver doesn't show up?
Contact our support team immediately. We will reassign a driver or provide a full refund if no alternative is available.